CUSTOMER CARE

FAQ's

Where are you LOCATed?

Our Store: 1475 S Harbor Blvd. #B4 Fullerton, CA 92832

 

Our Factory: 650 S. Hill St. Suite 748 Los Angeles, CA 90014

*please call prior to visiting*

What are your store hours?

Our Fullerton location is open:

Monday - Friday 11am - 6pm

Saturday 11am - 5pm

 

Happy Jewelers is online so you can shop 24/7!

Happy Jewelers phone number?

You can contact us Monday - Saturday at the number below.

(714) 992-0454

*closed major holidays*

Do you ship out of the U.S? 

Yes, however, we have absolutely no control and are not responsible for what you will pay once it is at customs.

Do you ship out of state?

Yes! With NO shipping costs!

How can I get an order started for an engagement ring?

For us to best assist you, please fill out our inquiry form. This will provide us with all of the information we need on your end, to make the engagement ring buying process quick and painless.

How long does it take to make an engagement ring?

Typical production time takes about 4-5 weeks for a custom engagement ring to be made.

Do you only make engagement rings?

 

We do it all! Necklaces, bracelets, earrings, adding diamonds to your watch, you name it.

 

Do you make custom Jewelry?

 

Everything we have up on our instagram and in our showcase in store was custom made by us. We can make any design you have in mind.

 

Do you offer financing?

 

We offer affirm for our online customers.

 

We offer Financing through Wells Fargo upon approval.

This option is only available if you are able to physically come into our store! This is a policy given to us by Wells Fargo.

We have the option for 6 months interest free or 12 months interest free financing.

This is a great option if you know you can pay it off during the interest free time given, otherwise, interest will be charged from first day of purchased, if it is not finished being paid off by the interest free time given.

 


FINANCING OPTIONS

Affirm

STEP 1: Fill your cart

STEP 2: Choose how to pay

STEP 3: Make easy payments

Note: Your credit score will not be affected when you check your eligibility, even though we perform a credit check. If you decide to buy with Affirm, your loan and payments may affect your credit score. Paying on time can help you build positive credit history.

Wells Fargo

We offer Financing through Wells Fargo upon approval.

This option is only available if you are able to physically come into our store! This is a policy given to us by Wells Fargo.

We have the option for 6 months interest free or 12 months interest free financing.

This is a great option if you know you can pay it off during the interest free time given, otherwise, interest will be charged from first day of purchased, if it is not finished being paid off by the interest free time given.