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CUSTOMER CARE

FAQ's

Where are you Located?

Our Store: 1565 S Harbor Blvd. Fullerton, CA 92832

What are your store hours?

Our Fullerton location is open:

Monday - Friday 10am - 6pm

Saturday 10am - 5pm

 

Shop with us online 24/7!

What is your phone number?

You can contact us Monday - Saturday at the number below.

(714) 992-0454

*closed major holidays*

Where do you ship?

We ship to all 50 states along with Canada and Australia. Customs/Duties/Fees are the customer's responsibility if applicable. The carrier will contact you to pay the outstanding balance prior to delivery.

Please contact us at info@happyjewelers.com if you would like to inquire about shipping to additional countries.

How can I get started on a custom Engagement ring?

For us to best assist you, please fill out our Engagement Ring Inquiry form. Provide as much information as possible and we'll reach out to you ASAP.

How long does it take to make an engagement ring?

Typical production time for custom engagement rings take about 4-7weeks.

Do you only make engagement rings?

 

We do it all! Necklaces, bracelets, earrings, adding diamonds to your watch, you name it.
You Dream It, Well Make It! Want Examples? Visit our Instagram!

 

Return Policy 

 

View our Return/Refund/Price Match Policy here

 

Financing Options

Affirm

STEP 1: Fill your cart

STEP 2: Choose Affirm as payment method

STEP 3: Make easy payments

Note: Your credit score will not be impacted when you check your eligibility. If you decide to purchase through Affirm, your loan and payments may affect your credit score.

Wells Fargo

This is a policy given to us by Wells Fargo in the form of a store credit card. You must physically apply in-store.

We offer 6 months or 12 months interest free financing for those that qualify.

If you have a remaining balance due at the end of the interest free period, interest will be charged on the entire purchase amount regardless of remaining balance due.